Frequently Asked Questions

Find quick answers to the most common questions about AI Maxims

🛒 Purchase & Access

What's included with the digital edition?+
The $9.99 digital edition includes: complete PDF book (300+ pages), 25,000+ ChatGPT prompt templates, 900+ AI tools database, 200+ automation templates, ChatGPT integration guide, Google Sheets AI kit, HD video lectures, private community access (lifetime), and all future updates.
How is this different from the physical book?+
The physical book (available on Amazon) contains only the book content. The digital edition includes the book PLUS the complete toolkit ($99 value) - prompts, tools, videos, community, and automation templates. The toolkit is only available with the digital purchase from our website.
Can I get the toolkit if I bought the print version?+
Yes! Purchase the digital edition separately for $9.99 to get toolkit access. Or contact us at hello@neuralcrowd.com with proof of print purchase and we'll offer you a discount on the digital version.
Which format should I buy?+
For maximum value, buy the digital edition ($9.99) - you get the book plus $99 worth of bonuses. If you want a physical copy too, you can buy the print version separately or get both via our bundle offers.
How do I access everything after purchase?+
Within 2 minutes of purchase, you'll receive an email from Gumroad with: (1) Download link for the PDF book, (2) Login credentials for the member portal where you access all bonuses. Save the email - it has everything you need. See our Getting Started guide for detailed instructions.

⚙️ Technical Issues

I didn't receive the confirmation email. What should I do?+
Check your spam/junk folder first - Gumroad emails sometimes go there. If you still don't see it after 10 minutes, email hello@neuralcrowd.com with your purchase email and we'll resend it immediately.
The PDF won't open. How do I fix this?+
Make sure you have a PDF reader installed (Adobe Acrobat Reader, Preview on Mac, or any PDF app on mobile). Try downloading the file again. If the issue persists, contact support and we can send it in a different format.
Can I access everything on mobile?+
Yes! The PDF works on any device (phone, tablet, e-reader). The member portal is mobile-responsive. Videos play on mobile browsers. The prompts database works on mobile. Everything is designed to work seamlessly across all devices.
Videos won't play. What's wrong?+
Check your internet connection, try a different browser (Chrome works best), or download the videos for offline viewing. If problems persist, email support with details about your device and browser.
The download link expired. Can I get a new one?+
Yes! Email hello@neuralcrowd.com with your order details and we'll send a fresh download link that works for 30 days.

👤 Account & Login

I can't log into the member portal. Help!+
Use the email address you purchased with. If you forgot your password, click "Forgot Password" on the login page. If you're still stuck, make sure Caps Lock is off, try a different browser, or clear cookies. Contact support if none of this works.
Can I access my account from multiple devices?+
Yes! You can log in from any device (computer, tablet, phone) using the same credentials. There's no device limit.
How do I change my email address?+
Email hello@neuralcrowd.com with your current email, new email, and order number. We'll update it within 24 hours and send confirmation.
Can I share my account with someone?+
Each purchase is for individual use only. Sharing login credentials violates our Terms of Service. If you want to gift AI Maxims to someone, purchase a separate copy or contact us about bulk/educational licensing.

💳 Billing & Refunds

What's your refund policy?+
We offer a 30-day money-back guarantee on all digital products. If you're not satisfied for any reason, email hello@neuralcrowd.com within 30 days of purchase for a full refund. See our complete refund policy.
How do I request a refund?+
Email hello@neuralcrowd.com with "Refund Request" in the subject. Include your order number and purchase email. We'll process it within 24-48 hours and refund to your original payment method (5-7 business days).
Is it a one-time payment or subscription?+
One-time payment only. Pay $9.99 once and get lifetime access to the book, toolkit, community, and all future updates. No hidden fees, no recurring charges.
What payment methods do you accept?+
We accept all major credit cards, debit cards, and PayPal via Gumroad (our secure payment processor). Gumroad handles all payment processing with bank-level encryption.
Where can I find my receipt?+
Check your email for the Gumroad confirmation - it contains your receipt. You can also log into Gumroad with your purchase email to download receipts anytime at gumroad.com.

📚 Product Details

Who is this book for?+
AI Maxims is for anyone who wants to master AI - students, professionals, entrepreneurs, educators, freelancers, and beginners. No technical background required. The book starts with fundamentals and progresses to advanced techniques.
Do I need coding knowledge?+
No! AI Maxims is written for non-technical users. You'll learn how to use AI tools without writing code. However, if you do code, the book includes advanced prompts and automation for developers.
How are the 25,000 prompts organized?+
Prompts are categorized into 60+ topics: business, marketing, writing, coding, design, education, productivity, finance, sales, and more. Each category has subcategories. Use the search function in the member portal to find specific prompts instantly.
Will I get updates if new prompts are added?+
Yes! All updates are free for existing customers. We regularly add new prompts, tools, and resources. You'll be notified via email when major updates are released, and you can see the changelog in the ReadMe page.
Can I use the prompts for commercial projects?+
Yes! Use prompts for client work, business projects, products, services, and any commercial application. The prompts are yours to use however you want. You cannot resell or redistribute the prompt collection itself.
How is this different from free ChatGPT prompts online?+
Our prompts are professionally written, tested, and optimized for results. They're organized, searchable, and cover 60+ categories. Free prompts online are scattered, inconsistent, and often generic. Our collection saves you hundreds of hours of searching and testing.

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